Setting up SPF for Evance to send emails

An SPF record may be added to your domain's DNS to authorise Evance to send out emails on your behalf. 

Evance sends a variety of emails to your customers. These include important emails such as order confirmations or invoices, but also sends an array of other email. You can set up an SPF (Sender Policy Framework) record to verify that Evance is permitted to send outgoing emails on behalf of your email address. It's optional, but may help prevent important emails from landing in spam. 

Configuring SPF

To create an SPF record for a domain you will need access to your domain name's DNS settings. 

Create a TXT record containing the following text:

v=spf1 ~all

The process of adding a SPF record to your domain may vary depending on your domain's control panel.

Avoid multiple SPF records

If you discover that you already have an SPF record you should avoid adding additional TXT records for SPF. It is best to edit the original. 

Example: let's take the following existing SPF record

v=spf1 ip4: ~all

You can add Evance to your existing SPF record, like that above, as follows:

v=spf1 ip4: ~all

If you require further assistance you may wish to contact your account manager. 

COVID-19 NOTICE – Business as Usual
Evance continues to provide all services and support throughout this difficult period. See our full statement here