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Cookie Notice

Everything you need to know about the cookies and similar tracking technologies we use across our websites, products and services.

Please read this Cookie Notice carefully and ensure you understand it. Your acceptance is deemed if you continue using our site, or when you dismiss our Cookie Notice bar. If you do not agree to our policy on cookies please stop using our site or services. 

Updated 22 May 2018

What cookies/tracking technologies do we use?

A cookie is a small text file that's placed on your computer, tablet or mobile device when you visit one of our sites. We, our affiliates, partners and third-party service providers, may use different types of cookies. Some persist for an extended period of time, whilst others expire when you close your web browser (such as a session ID cookie). 

Why do we use cookies/tracking technologies?

Using Cookies helps us do awesome things. They allow us to provide you with a better, more secure, enhanced and/or customised experience of our site. They also help us to perform statistical analysis, or deliver advertising and marketing that's relevant to you. 

You may also receive cookies from authorised third parties across our websites and services. Third-party cookies enable third-party features or functionality to be provided on or through our websites and services, such as advertising and analytics. They also allow us to use advertising networks to manage our advertising on other websites effectively. 

How do we use them?

We use cookies for a variety of reasons, which we have broken down to:

  • Operationally required
    Operational cookies and other technologies are essential in order to enable products or services to deliver the features you have requested, such as securing user authentication.
  • For functionality
    Some cookies remember the choices and preferences you make whilst using our website, products or services, such as your preferred country and/or language. We use these cookies to provide you with an enhanced user experience. 
  • For performance and analytics
    We use cookies or similar technologies to collect information on how users interact with our website, products or services. These helps us to improve how features and functionality operate. For example, we use session tracking to ensure we provide adequate resources or Google Analytics to help us understand how we may improve navigation. 
  • Targeting or advertising
    These cookies collect information about your browsing habits in order to make advertising relevant to you. They remember the websites you have visited, which is shared with third-parties such as advertising technology service providers and advertisers. 
  • Social media
    Cookies are saved to your device when you use a social media share button or "like" button our website, when you link your account , or when engage with our content on or through a social media site. The social network will record your activity and the information may be linked to targeting/advertising activities. 

Evance Cookies

These are the cookies we use on our websites and services. 

Please note, the types of cookies we use are always changing. It's worth checking back here to make sure you stay up-to-date. 

EV_SID Keeps your website session alive.
EV_SSID Used for identifying authenticated users. 
EV_TOKEN A session based security token. 
EV_RECENT A persistent cookie which restores your recently viewed pages, categories or products up to 90 days after your visit.
EVCART This persistent cookie allows us to restore your shopping cart on subsequent visits for up to a year. 
EV_IDE_* Applies only to Evance theme developers. This cookie stores information about your code editing preferences within the Evance code editor. 
EV_LOCALE This cookie is set when visiting an Evance website which supports multiple regional variations/locales.
This allows us to load content in the preferred localisation when available. 


If you think we've missed a cookie, please let us know. 

Third party cookies

Google Analytics We use Google Analytics to measure and understand your user journey.
Hotjar We use Hotjar to measure and understand the user experience. 
Cloudflare We use Cloudflare as a global content delivery network to enhance your experience (e.g. by speeding up load times). 


How can you control cookies?

To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services. 

You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for our Services.

The links below provide instructions on how to control Cookies in all mainstream browsers:


Changes to this Cookie Policy

We may alter this Cookie Policy from time to time. If we make any changes, we will revise the effective date at the top of this notice. In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. 

Further information

If you would like to know more about how We use Cookies, please Contact Us.