An SPF record may be added to your domain's DNS to authorise Evance to send out emails on your behalf.
Evance sends a variety of emails to your customers. These include important emails such as order confirmations or invoices, but also sends an array of other email. You can set up an SPF (Sender Policy Framework) record to verify that Evance is permitted to send outgoing emails on behalf of your email address. It's optional, but may help prevent important emails from landing in spam.
To create an SPF record for a domain you will need access to your domain name's DNS settings.
Create a TXT record containing the following text:
v=spf1 include:spf.evance.me ~all
The process of adding a SPF record to your domain may vary depending on your domain's control panel.
If you discover that you already have an SPF record you should avoid adding additional TXT records for SPF. It is best to edit the original.
Example: let's take the following existing SPF record
v=spf1 ip4:203.0.113.254 ~all
You can add Evance to your existing SPF record, like that above, as follows:
v=spf1 ip4:203.0.113.254 include:spf.evance.me ~all
If you require further assistance you may wish to contact your account manager.